28/06/2013 Claims Portal

Rightpath Claims have launched an online portal to allow customers to view their claim status, get an indication of when they can expect a response, add comments to their claim and re-open them.

Hassani Francis, Service Team Leader at Rightpath, explained that “We aim to support a wide range of communication channels for claimants and the online portal is an important part of extending our web-services. Customers appreciate being able to get their claim status whenever and wherever they are as well as being provided with another convenient and secure way to make contact with us.”